Watch the recording of our webinar with Victoria Passau, Tāmaki Paenga Hira Auckland War Memorial Museum, to learn how her team works with digital volunteers from Aotearoa New Zealand and beyond.

Victoria will discuss communication strategies, digital tools, the types of mahi the volunteers undertake, and how their contributions are integral to the ongoing success of Online Cenotaph.

Chapters:
00:00 Introduction to session & Housekeeping
02:24 Victoria's introduction and session overview
03:40 Introduction to Online Cenotaph
07:57 Tools and Platforms
13:15 Types of mahi undertaken by our volunteers
17:12 Volunteer Code of Conduct
18:33 Communication Strategies
21:33 Challenges
24:13 Top Tips
26:46 Why Volunteering Matters
29:16 Question time begins
29:50 Would you consider using students as part of your volunteer network?
30:32 How have you recognised the community contribution in ways that strength their commitment?
32:30 Have you ever had participants in an intern/formal training capacity working on these projects?
33:30 Is there any cross-checking (spot checking) done to make sure the transcriptions are accurate... and if so, how is this done?
34:41 How do you, or can you, create a sense of community amongst volunteers when they are remote?
36:57 Do the volunteers provide feedback which helps shape development?
39:41 Are there other areas in Auckland Museum where digital volunteers are working?
41:19 What's next for Online Cenotaph?
42:31 Closing remarks

Links & resources mentioned:
AWMM Online Cenotaph: https://www.aucklandmuseum.com/war-memorial/online-cenotaph
Zooniverse: https://www.zooniverse.org/
FromThePage transcription platform: https://www.fromthepage.com/landing
Google Drive / Google for Non-Profits: https://www.google.com/nonprofits/